Monthly Archives: February 2020

How can I claim if I find PReds missing? / What should I do if I don’t receive PReds after successful payment?

Generally, members should check the detail information page of partner merchants and know about the specific PRed rate. Besides, it is important to note that if members chose to pay full amount with PReds, there will be no reward PReds generated for this transaction. Other than that, if members still cannot receive PReds from partner […]

Can PReds be cashed out?

PReds cannot be cashed out. PReds can only be used to redeem payment between members and partner merchants, or transfer among members.

How to request for a refund? What is the procedure to refund?

If you need to request for a refund after successful payment, you can make the refund request through ‘Me’>’Records’>select the specific transaction you want to refund>’Refund’>enter the refund reason>the partner merchant agrees to the refund request>members need to agree to return the PReds earned by this transaction>PReds earned will be returned within 1 working day. […]

How to receive PReds from a friend?

1.Open PRed platform App>’Me’>’Receive’; 2.Show your QR code to your friends or simply copy your Blcokchain Key to your friends.

How to transfer PReds to a friend?

1.Open PRed platform App>’Me’>’Transfer’ ;better bounce inflatable slide 2.There are three ways: scan the receiver’s QR Code/manually enter the receiver’s phone number/paste the receiver’s Blockchain Public Key; 3. Enter the amount of PReds that you want to transfer; 4. Enter your payment password.

How long do PReds remain valid?

In principle, members’ PRed accounts and PReds in the account are valid for a long time. Whenever members log in accounts within 3 years, they can use PReds. For members whose accounts have been deactivated or frozen after 3 years, they can contact the customer service of PRed platform App to apply for account restoration. […]

Is there a ceiling for redeeming PReds in a single transaction?

No, there is no ceiling. On the one hand, members are free to decide how many PReds they can use to redeem the payment amount of consumption. On the other hand, there is a default suggestion to redeem maximized amount of PReds balance in the account firstly.jumping castle

What is the procedure to redeem PReds?

Tap ‘Points’ > tap ‘Tap here’  > enter your PRed PIN, the PRed QR Code will be shown. Tap ‘Enter’ to fill in any amount of PReds to redeem the amount of payment. (If you are not going to use PReds to redeem the amount of payment, you can manually close the button ‘Redeem with PRed’ . […]

How to earn PReds?

1.To earn PReds by consumption: members can earn PReds after successfully using currencies to pay at partner merchants (it should be noted that members cannot earn any other PReds if they used PReds to redeem total amount of payment.) 2.To get PReds from friends: members receive PReds from friends.

Where can PRed platform App be used?

Members can use the PRed platform App to accumulate PReds after paying in all partner merchants of PRed platform in whole Macao region. In the future, PRed platform will cooperate with local merchants and other institutions in various regions of the world.