Monthly Archives: February 2020

What should I do if I could not login to my PRed account?

1. Make sure you enter the correct login information and check if the internet works properly; 2. Your account might be blocked if you violate some of the contents with Terms of PRed platform; 3. If our system senses an unusual login, PRed might automatically log you out for securitiy resaons; 4. Please send us […]

How can I reset my personal information/safety setting/language?

Open PRed platform App>’Me’>tap the upper right button to reset>choose the content you want to reset。

How can I reset my PRed PIN?

1. Forgot your PRed PIN: open PRed platform App>’Me’>click the upper right button to reset>’Safety Settings’>’Reset PRed PIN’> tap ‘Forgot PRed PIN?’>get a verification code>enter verification code and reset a new PRed PIN; 2. Reset your payment password: open PRed platform App>’Me’>click the upper right button to reset>enter old PRed PIN and new PRed PIN.

What is the function of PRed PIN?

Members must set PRed PIN when they first use their PRed accounts to make payment, then they can continue to finish the payment successfully.

How can I reset my login password?

1. Forgot your password: open PRed platform App>’Me’>tap the upper right button to reset>’Safety Settings’>’Reset login password’> tap’Forgot Password?’> get a verification code> enter verification code and reset a new login password; 2. Reset your login password:open PRed platform App>’Me’> tap the upper right button to reset>’Safety Settings’>’Reset login password’>enter old login password and new […]

Is there any fees required to become a PRed member?

No, there is no fees required to register or use PReds. sumo suit

How to become a member?

Download PRed platform App> enter your phone number>get a verification code> enter verification code

How to find special discounts and offerings of partner merchants?

Members can download PRed App to check detail discount and PRed rate of each partner merchant in merchant page, or follow PRed Wechat official account (Wechat account ID: PointsRed) to check PRed or merchant activities.

How to check transaction records?

Open PRed App>’Me’>’Records’>’Transaction Details’

What should I do if I cannot make payment in PRed platform App?

1. Make sure if the partner merchant scans your PRed QR code properly.inflatable castle 2. Generally the transaction procedure takes couple of seconds and no more than five minutes, please be patient while waiting. In the meanwhile, you should double check if the internet works properly. 3. Other than that, if you still cannot redeem […]